Based in Portland. Mobile collection across Oregon and Washington.
Our Portland office coordinates trained mobile collectors and AABB-accredited partner laboratories across the Portland metro area, the Willamette Valley, Central Oregon, and Southwest Washington through Puget Sound. Coverage is subject to scheduling, participant availability, travel charges where applicable, and logistical considerations.
Portland office
1355 NW Everett St, Suite 100
Portland, OR 97209
- Hours
- Mon–Fri 8a–6p · Sat 9a–1p
- Phone
- (971) 433-5334
- Walk-in
- Available with appointment
Oregon and Washington service areas
These are our primary markets for mobile, in-person collection. Additional Oregon & Washington locations available by request.
Oregon
- Portland, OR
- Beaverton, OR
- Hillsboro, OR
- Gresham, OR
- Tigard, OR
- Lake Oswego, OR
- Oregon City, OR
- Salem, OR
- Eugene, OR
- Bend, OR
Washington
- Vancouver, WA
- Camas/Washougal, WA
- Seattle, WA
- Bellevue, WA
- Tacoma, WA
- Olympia, WA
Distant, rural, coastal, eastern Oregon and Washington, ferry-dependent, and island appointments may require review before they are confirmed.
Mobile collection & travel fees
Cannot make it to our Portland office? We bring our credentialed collection services directly to your home, office, attorney's office, or facility across Oregon and Washington. Travel distance is always calculated using the total roundtrip driving distance, not one-way mileage. The first 20 roundtrip driving miles are included at no additional charge.
- 20 roundtrip driving miles — no travel fee
- 30 roundtrip driving miles — $8.50
- 50 roundtrip driving miles — $25.50
- 75 roundtrip driving miles — $46.75
- 100 roundtrip driving miles — $68.00
Beyond the included miles, additional roundtrip mileage is $0.85 per mile and is always shown as its own line on your quote and receipt. There is no separate travel-time fee. Appointments over 100 roundtrip driving miles, and any address that depends on ferry or boat logistics, are reviewed and quoted by a coordinator before anything is charged.
Estimate your mobile collection travel fee
Enter the collection address and we'll calculate your total round-trip driving distance from our Portland office. The first 20 round-trip driving miles are included; additional round-trip mileage is $0.85 per mile.
Calculated from our Portland office using total roundtrip driving distance. The first 20 roundtrip driving miles are included. Additional roundtrip mileage is $0.85 per mile. Final amount is confirmed at checkout.
Enter a 5-digit ZIP code to see your roundtrip driving distance and travel fee.
Enter the same address during ordering and the travel fee is recalculated and itemized on your total before payment.
Beyond the automatic travel range or need a quoted location? Call (971) 433-5334 — we regularly coordinate long-distance and split-location collections.
Mileage charge
- Billable miles = total roundtrip driving miles − 20
- The first 20 roundtrip driving miles are always included.
- Mileage is never calculated one-way.
How your travel fee is calculated
Mileage is the only travel charge — there is no separate travel-time fee.
- Up to 20 roundtrip driving miles
- Included
- Each additional roundtrip mile
- $0.85
- Over 100 roundtrip miles, or ferry-dependent
- Coordinator review
Important mobile collection policies
- Roundtrip driving distance: All travel is measured as total roundtrip driving distance from our Portland office. The first 20 roundtrip miles are included; additional roundtrip mileage is $0.85 per mile and is shown as its own line on every quote and receipt.
- One fee per location: Travel fees are charged per mobile visit, not per person tested. If multiple family members are being tested at the same location, you only pay the travel fee once.
- Split-location testing: For legal cases where parties live in different cities, we can coordinate separate collections at their respective locations (separate travel fees apply to each location).
- Cancellation policy: Mobile travel fees must be paid upfront at the time of booking. Travel fees are non-refundable if the appointment is cancelled or rescheduled less than 24 hours before the window, and collection and travel fees are non-refundable once a collector has been dispatched. See our Cancellation & Rescheduling Policy.